Author: The Retail Media Auditor

  • The Role of Retail Media Influencer Networks

    In 2026, several retailers offer programs designed to connect brands with influencers, enabling brands to develop influencer content that can ultimately be amplified using the retailer’s first-party audience data.

    For example, Amazon maintains a large network of affiliate influencers that allows brands to generate multiple product reviews and creative deliverables simultaneously. Target partners with LTK, connecting brands with a curated network of vetted influencers. Sam’s Club collaborates with The Shelf to produce influencer content that meets the retailer’s brand-safety standards. Walmart has begun developing its own preferred influencer network, with beta testing starting in the fourth quarter of 2025. These are only a few examples of a growing category of retail media offerings.

    These influencer network partnerships are designed to connect brands with retailers’ preferred social creators. Typically, brands and influencers collaborate through a shared creative brief that ensures compliance with retailer brand-safety guidelines while also enabling efficient paid amplification through the retailer’s media network.

    Most RMN influencer programs emerged post 2022, when shopper marketing teams were eager to participate in the growing influencer marketing trend but often lacked the ability to secure brand-level creative assets tailored for retail environments. Retailer-facilitated influencer programs offered a turnkey solution for teams without direct access to content creators or influencer agencies.

    However, the market has evolved quickly. While RMNs were developing these programs, many brands began shifting toward end-to-end influencer strategies, where commerce media plays an integrated role within broader social media campaigns. Today, brands increasingly develop influencer content with retail conversion in mind from the start.

    In parallel, brands have begun negotiating broader content usage rights with influencers. These agreements allow shopper marketing teams to reuse influencer assets across retail media placements and product detail pages (PDPs). Historically, some influencers hesitated to represent specific retailers out of concern that it could limit future partnerships. Expanded rights agreements have helped resolve this challenge while also creating new revenue opportunities for influencers, who often charge usage fees per retailer.

    Key Concerns from Media Decision Makers

    Despite the growth of RMN influencer programs marketers often raise several concerns:

    1. Influencer Quality and Relevance
      The available influencer pool may consist primarily of micro-influencers or creators without strong category relevance to the brand or the tentpole moments being supported.
    2. Overlap with Existing Agency Partnerships
      Many brands already invest heavily in influencer agencies and established creator relationships. Media teams may be reluctant to allocate additional budget to retailer programs for capabilities their brand teams already manage effectively.
    3. Direct-to-Creator Tools
      New influencer platforms and creator marketplaces have made it significantly easier for brands to work directly with influencers. This can reduce the need for intermediaries and eliminate additional fees associated with RMN-facilitated partnerships.

    Where RMN Influencer Networks Add Value

    Despite these concerns, RMN influencer programs still provide meaningful value—particularly for small and mid-sized brands that may not have direct access to influencer agencies or established creator relationships.

    For these brands, RMN influencer networks offer:

    • Quick access to a curated influencer pool
    • Simplified briefing and creative approval processes
    • Built-in compliance with retailer brand-safety standards
    • Seamless integration with retailer media amplification

    Recommended Approach for Marketers

    For marketers evaluating RMN influencer programs, the recommended first step is to coordinate with the brand marketing team to determine whether existing influencer partnerships can be leveraged.

    If brand-developed influencer assets are available, shopper marketing teams can often repurpose that content within retail media networks for paid amplification. This approach allows marketers to combine:

    • Established influencer relationships
    • Retailer-specific audience targeting
    • Paid amplification within the RMN ecosystem

    When executed effectively, this strategy enables brands to maximize the value of influencer content while ensuring strong alignment between brand marketing and commerce media initiatives.

  • What Makes Up a Brand P&L in CPG Marketing?

    Brand’s P&L’s are typically inclusive of :

    Net Sales Value = Gross Sales Value – Efficient Operations

    Trade Terms (ATL) = Consumer Price  & Promotion / Feature & Display, Coupons, etc

    Turnover = Net Sales Value – Trade Terms

    Supply Chain Costs= Cost associate to production of products, raw materials, COGS

    Gross Profit= Turnover – Supply Chain Costs

    Brand Marketing Investment (BTL/BMI) = Advertising, Media & Promotions

    Profit Before Overheads= Gross Profit – Brand Marketing Investment

  • How do you Analyze a Sales Lift Report?

    First, revisit the KPI framework and/or media brief to remind yourself what the marketing objective was and how you planned on measuring the results.

    Before diving in, confirm what SKUS were used in the measurement set and that the hero cuts are accurate. If they aren’t correct don’t be afraid to ask the RMN to rerun the report.

    Next, review the KPI metrics to determine if they met or exceeded expectations. You can benchmark against past campaigns. I usually look at total year and year over year (YoY) to determine if the results are positive. You can also request benchmarks from the RMN, but few offer them right now.

    Then take a look at other  campaign metrics to determine what impacted the results. I recommended reviewing reach, frequency, add to cart, new to brand, conversion rate, creative versioning results and audience results. If you missed the KPI, usually one of these metrics will provide clarity.

    Ex: The average industry frequency is under 6x/campaign. If your frequency is 15x, you probably overexposed the audience and/or didn’t reach enough new buyers.  Without new buyers, delivering iROAS is challenging.

  • What are Best Practices for Developing Retail Media Insights?

    For a refresher on what is and is not a media insight, visit our article here

    1. Don’t force insights if there aren’t any.  A client would rather hear that you need more data than to hear something that doesn’t make sense for their business.
    2. Be extremely intentional in what you mean and who needs to do what. Avoid using words like ‘ours’, ‘we’ or ‘us. Example:  Not:  We recommend that you shit our search dollars to be more focused on our brand Do this:  AgencyX recommends that BrandX shifts the search dollars to be more focused on X brands.
    3. Think about your audience.  Yes, agency and activation partners are in the every day weeds but would a senior merchandising director know what a DPVR is?  Offer asterisks to show definitions around jargon/acronyms and always include a definition appendix.

  • How do You Build Retail Media Insights from Data?

    Always start by refencing our best practices for developing insights here before starting the process.

    Step 1 – Start with the observation

    Look at all campaign data points (not just the KPIs) and take time to digest what you’re seeing

    • What’s the KPI and the objective
    • Hone in on data points that are the most important
    • How do they compare to previous data points
    • What are the benchmarks
    • What are the trends over time
    • How does the YoY compare
    • What was the creative

    Step 2– Formulate Insights

    Why didn’t the data point hit the benchmark

    • Creative didn’t match the objective
    • Tactics didn’t match the objective
    • Audiences were off? Too broad, too specific?
    • Timing/Pacing
    • Out of stock issues

    Check out the list of data points that are and aren’t considering insightful here

    Why did the data points perform differently than the past campaign?

    • What changed? Check the budget, creative, timing, audience and landing page
    • What’s happening in the market place

    What data points did hit benchmark and why?

    • KPI alignment
    • Promo
    • Timing, channels, mix
    • Social listening

    Step 3– Make your expert recommendations

    Based on everything that’s observed, what are the next logical steps?

    • Recommendations must be actionale!
    • A/B testing creative, segments, channel mix
    • Changing landing experience
    • Making adjustments to approach, optimization, pacing
    • Shift in budget or pauses in campaign
    • Seasonality, what would you do differently next year
    • If we don’t have more budget, what can we do to resolve concerns now
    • What data point should see increases and why and when
    • Do you wait and see? If yes, for how many months until you make shift?
  • What is a Media Insight and What is Not?

    A retail media insight

    • Has historical comparisons to bring perspective
    • It has a ‘so what’
    • It is actionable
    • Can deliver speculation based on data
    • Is focused on several data points that work together to bring a story
    • Take data-based observations made on your experience, expertise and knowledge of the business

    A retail media insight is not

    • A list of data points
    •  A performance recap or data summary
    • A budget summary
    • A statement of facts
    •  A general opinion based statement
  • Considerations for Social Media Strategy across Retail Media

    Social media at retail has lower conversion and online sales attribution. Note that shifting out of onsite display or programmatic may impact the total sales returns.

    Most RMNs only offer social against a delivery objective, meaning that they are optimizing to spend every dollar of your investment on impressions and not to deliver improved ROAS for your brand.

    Consider prioritizing social paid amp with retailers that offer true end to end marketing opportunities where the full campaign initiative can have an impact. For example, a talent partnership. RMNs with strong offerings in CTV and other partnerships are Walmart, Kroger and Instacart.

    Don’t include social just to check a box on company goals. Instead identify a core shopper behavior first and then determine which social channel (if any) most fits the campaign objective and customer need.

    Consider what the national brand is running in social before partnering with retailers to reduce redundancies and potential overspend.  Speak with the brand to see if you can partner with their influencer agency to create custom retailer content for a small fee.

    Incorporate User Generated Content and Social Creative assets into all aspects of the ad units and landing pages to create multiple touch points. The entire brand should feel relatable and social focused,  and not just running ads on social.

    Remember most retailers only offer Meta and Pinterest right now and even fewer offer sales reporting on these channels. Without sales reporting, measuring the success of these programs may be challenging.

    Tiktok has yet to permeate the RMN marketplace and retailers need to hear from brands on this since it is a fantastic tool to deliver digital reach.

    Lastly, keep in mind that social tactics have a very small impact on total attributed sales results and primarily instore. More test and learning is needed to determine the best ways for retailers to partner with TikTok.

  • What are the Most Important Things to Know About Retail Media Today?

    Only invest if eCom ready – Before investing in any retail media, SKUs must have strong operational health. This includes sufficient inventory, profitability, competitive pricing and positive ratings/reviews. Content serves both the search algorithms and the consumer’s understanding of the product.

    Retail Media is still New– The state of retail media is exciting but has challenges from connectivity and developing the right talent with expertise to creating the right structures and processes to manage and evaluate retail media holistically.

    Retail Media is High Profit for Retailers – Retailers are aggressively driving retail media because it is a critical opportunity to optimize their capabilities and diversity their revenue stream so they remain competitive.

    Not every RMN is the same– Work with your media team to identify priority business objectives and understand retailer capabilities, success metrics and data availability. RMN capabilities vary widely.

    Objectives drive measurement– It’s important to identify the objectives and align the appropriate KPIs to measure success and inform campaign optimizations. Not all retailers provide incrementality, which is table stakes for commerce.

    Test and learn is mandatory– Each retail media tactic plays a different role in the marketing funnel and works best with a blend of event and always on campaigns. Marketers must test and learn to optimize the right tactics.

  • How to Select Tactics for Mature Brands vs. Lesser Known Brands?

    Mature brands and products will benefit from funding search products to maximum, while newer or lesser known products should use cost efficient high scale tactics to build awareness.

    Mature brands and products have high awareness and penetration and often have very large brand audiences in retail marketplaces.  Because these brands are competitive, the first dollar should almost always go to funding gaps in the sponsored search strategy.  This is the easiest way to deliver digital conversion quickly and maintain share. 

    If search is already maximized, the next step would be investing in retargeting either onsite or offsite through programmatic offerings.  Walmart and Sam’s Club both have solid offerings. Only when these are funded properly should display media be considered. 

    First focus on onsite display or video assets which also have high likelihood of delivering conversion as they are very close to the selling point.  Then next consider offsite display/video or social media utilizing retailer’s 1P shopper data. This is where a  marketer can get creative and deliver custom messages to the shopper.

    National media and 3P media providers should only be added to the mix if there are scale or delivery concerns since it delivers high levels of awareness instead of conversion.

    New or lesser-known brands and products have lower awareness and penetration and the 1P audience data may be limited.  These types of brands have limited budgets, so national media or 3P partners may help deliver wide scale awareness objectives at a more efficient cost. 

    It doesn’t hurt to fund sponsored search since it is a cost per click model, but a marketer shouldn’t expect to see conversion pick up until shoppers become more familiar with the product.  

    Display media and social should be considered for awareness but note that delivering conversion and returns will be extremely difficult.

    Trade support such as coupons, demos and rollbacks are likely a better investment to encourage shoppers to trial.

  • How to Select a Search Objective?

    Selecting the right objective is dependent on the SKUs being supported.

    Launch a new product :  Focus on new product SKUS and build awareness as measured by improved Share of Search.

    Promote ‘Must Win’ Priority Products:  Prioritize products by profitability and organic ranking with a focus on attributed ROAS.

    Conquesting Competitors: Target similar competitor products to steal share as measured by increase conversion rates. Carefully monitor CPCs to ensure cost of winning doesn’t dramatically increase offsetting wins.

    Increase sales of secondary SKUs:  Boost visibility for products that have less priority with a focus on overall attributed online sales growth.