What are Best Practices for Developing Retail Media Insights?

For a refresher on what is and is not a media insight, visit our article here

  1. Don’t force insights if there aren’t any.  A client would rather hear that you need more data than to hear something that doesn’t make sense for their business.
  2. Be extremely intentional in what you mean and who needs to do what. Avoid using words like ‘ours’, ‘we’ or ‘us. Example:  Not:  We recommend that you shit our search dollars to be more focused on our brand Do this:  AgencyX recommends that BrandX shifts the search dollars to be more focused on X brands.
  3. Think about your audience.  Yes, agency and activation partners are in the every day weeds but would a senior merchandising director know what a DPVR is?  Offer asterisks to show definitions around jargon/acronyms and always include a definition appendix.